The Sure Schedule Customer Care Site

Sure Schedulecustomer care makes available to you a range of support resources and services. Sure Schedule has the information, resources, and flexibility to meet the application performance administrative needs of your church.

Register now to obtain access to the Sure Schedule customer support site.

While the Customer Care web site is the first place to get help and submit service requests, you can also contact Customer Care by email anytime (response is generally within 24 hours) at no expense or by telephone, if you have purchased a Telephone Support Plan (Mon. - Fri., 8am-5pm (MST) excluding holidays).

Prior to obtaining support for any Sure Schedule product, you must first register online. It will take 1-2 days for your support web site account to become active, however you will then be able to contact us immediately for support tickets and gain access to our Support Forum.

To ensure excellence in support, Sure Schedule provides a wide-ranging Customer Care Plan, which includes our defined escalation measures, support response time and expected resolution.

Share Ideas and Network with Peers

Sure Schedule User Forums is the arena for sharing knowledge and experiences as well as giving and receiving advice from fellow users. The Sure Schedule User Forum is designed to meet the needs of the veterans of Sure Schedule and the newcomers to the program. All are welcome and all have something to input. Register and join us online!